Emergency Room open now — 24/7, holidays included

9700 N. Saguaro Blvd, Suite 100, Fountain Hills AZ
Patient resources

Patient Resources

Everything practical in one place — your records, your bill, your insurance, and answers to the questions we hear most.

Requesting medical records

You have a right to copies of your medical records. Most requests are handled through the patient portal, which is the fastest and most secure route. For older records or third-party requests, contact our office and we will send you the authorisation form.

Request a records form

Your privacy

Protected health information stays in our secure clinical systems — never in website forms or email. Please do not include symptoms, diagnoses, or insurance ID numbers when you contact us through this site. Use the patient portal or telephone for anything clinical.

Read our privacy policy

When minutes matter, we’re minutes away.

9700 N. Saguaro Blvd, Suite 100, Fountain Hills — walk in any time, or call ahead and we’ll be ready for you.

About your bill, before you worry about it

If something arrives from your insurance company after your visit, it is almost certainly not a bill. It is an Explanation of Benefits — a statement of what they paid. The large number on it is not what you owe.

For emergency care, federal law limits your share to the ordinary in-network copay, coinsurance and deductible your plan already sets. We do not bill you for the difference, and we never will.

If anything you receive is unclear, call us before you pay it. Our billing team would rather explain a statement than have you pay something you do not owe.

How billing works