Patient Portal
We use two different portals — one for Emergency Room visits and one for the Medical Clinic. Pick the one that matches where you were seen, and your records will be there.
Pick the portal that matches where you were seen
Emergency Room visit
MyCareCornerUse this portal if
- You were treated in our Emergency Room
- You want ER test results, imaging reports, or discharge instructions
- You need records from an emergency visit for another provider
Medical Clinic visit
Azalea Health patient portalUse this portal if
- You are a primary care patient at our Medical Clinic
- You want clinic lab results or visit summaries
- You need a prescription refill or want to message the clinic
Seen in both places? You will have an account in each — they are separate systems and do not share logins. Not sure which you need? Call the ER on (602) 671-7990 or the clinic on (602) 671-7981 and we will point you to the right one.
Messages are read during office hours only. If you need help now, call 911 or come to our Emergency Room, which is open 24 hours a day.
What you can do once you are in
Both portals give you your records securely, around the clock. The clinic portal additionally handles refills, messaging, and appointment requests.
See your results
Laboratory and imaging results as soon as they are released — no waiting for a phone call. Available in both portals.
Review your visits
Visit summaries and discharge instructions, so you can re-read what you were told when you were not at your best.
Request refills
Clinic portal. Some medications need a visit first before we can refill them safely.
Message the clinic
Clinic portal. The right channel for anything involving your health details — never ordinary email.
Share your records
Download or send your records to another provider — the fastest way to fulfil a records request.
Family access
Parents and authorised caregivers can be granted access to a family member’s record. Ask our staff to set it up.
Portal help
Why are there two different portals?
Our Emergency Room and our Medical Clinic run on separate clinical record systems, so each has its own portal. ER records live in MyCareCorner; Medical Clinic records live in the Azalea Health portal. If you have been seen in both places you will have two accounts, and they do not share a login. We know this is not ideal, and our staff will happily point you to the right one if you call.
I was in the Emergency Room but my results are not in the clinic portal.
That is expected — ER results appear in MyCareCorner, not the clinic portal. Use the Emergency Room portal above. If you still cannot find them, call the ER and we will check that your invitation went to the right email or phone number.
How do I get an account?
For the Emergency Room portal, you are sent an invitation after your visit — call us if it did not arrive. For the Medical Clinic portal, you can register yourself using the email address we have on file, or ask the front desk to send you an invitation at your next appointment.
I have forgotten my password.
Use the “forgot password” link on the sign-in screen of whichever portal you are using. For security, our staff cannot see or reset your password over the phone — the reset link has to go to your own email.
My results are not showing yet.
Some results are released only after a clinician has reviewed them, which takes a little longer. If a result seems overdue, call the department that ordered it and we will check on it.
How quickly will someone answer a portal message?
Within one business day in most cases, and clinic messaging is not monitored overnight or at weekends. Anything urgent should be a phone call, and anything serious should be an Emergency Room visit.
Are the portals secure?
Yes. Both are dedicated, encrypted clinical systems, entirely separate from this website. We never ask for health information through website forms or ordinary email.
I need a billing statement, not a medical record.
Billing is handled separately from both portals. See our Billing & Insurance page, or call the billing team directly.